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Updating DNS for your Flywheel Cloud upgrade: ENOM

Updated on August 4th, 2022

This article is to help configure domains currently managed at ENOM so we can get your site copied, then up and running on the new Flywheel Cloud.

See the generic instructions instead.

Warning

If your nameserver records indicate that ENOM, Tucows, or OpenSRS is managing your domain, but you don’t currently have an account with any of these companies, it is likely that the company you purchased your domain from was a reseller of domain registration that was managed by one of these companies (which are now just one company, Tucows). You will need to log in through the registrar service you used to purchase this domain. If cannot remember your registrar or that registrar is no longer online, use the Tucows provider search tool to find your domain service provider. Then follow the steps in our generic instructions.

For many individuals who bought their domains at ENOM.com, the controls for where your URL points will continue to live at ENOM and you can proceed with this tutorial as written. However, if you’ve edited your nameservers in the past to point somewhere elsewhere like a third-party firewall or a service like Cloudflare, the records you need to change will live under the settings for those providers.

1

Copy your DNS information from the Upgrade Page

On the upgrade page for your Flywheel site, you’ll be presented with a list of A record changes you need to make. Copy the IP addresses for the A record(s) you need to change for this site to your clipboard.

Warning

If you have more than one domain (web address) pointing at this particular site, you will need to repeat the following steps for each domain’s DNS records.
2

Log in to your ENOM account

Log in to your account at enom.com. From any page on the ENOM website, just look for the My Account link the upper-righthand corner to sign in.

Upon signing in, you should be directed to your Account Overview dashboard.

3

Navigate to your Host Records Editor

The Host Records Editor (sometimes called DNS manager or domain manager) is essentially a kind of digital spreadsheet where the various functions of your domain, from web traffic to email, can be mapped out.

How to Navigate to the Host Records Editor for your domain in ENOM:

● From the Account overview page, scroll down to

ENOM Navigate to Registered Domains
● Find the Flywheel-hosted domain that you wish to edit. Then click the Manage button.

Manage Button Highlight Namecheap
● From the Manage page, select the Advanced DNS tab.

● Scroll down to the Host Records section.

Host Records Section Namecheap

Warning

A note on editing DNS.

DNS controls a lot of different functions related to your domain. Many of them have nothing to do with your WordPress website.

That’s why when you’re making changes in DNS related to your website that you limit your edits to existing A record types. This record specifically tells web traffic for your base domain or any subdomain which web server should be handling that traffic.

Editing or removing other existing records may result in an unwanted disruption of service for things like email. If you’re worried about making these changes or just want a second opinion, simply contact us with a screenshot of your current DNS configuration and we’ll be happy to help you sort things out.

Note

Namecheap’s Advanced DNS editor uses some common placeholder symbols to represent parts of DNS. Here is a quick cheat-sheet of these symbols and what they mean when you see them on this page:

@ This represents the root version of your domain.  If our domain was example.com, in Namechap’s DNS editor, @ would be a placeholder for example.com without any subdomain or www before it.

* This is a wildcard record. It means that it doesn’t matter what subdomain you type into your browser(www.example.com, shop.example.com, dolphins.example.com). All are going to be directed by this * value.

star record meaning

Additionally, some registrars do not require you to type in the entire domain for every field. For most, simply typing in www in the name field will mean you are creating a subdomain that is actually www.example.com.

3

Edit A Records

To make your edit, find the row in the editor with the Host name that matches one of the A Name records we shared with you on the upgrade page.

Note that your domain may be represented by one of the placeholder symbols mentioned above.

Click on the IP address you wish to edit.  Replace the old IP address listed in each record with the new IP address provided to you on the upgrade page.

Updating A Record Namecheap

Click the green checkmark when finished with your edits.

Note

DNS by nature can take 24-48 hours to fully propagate, though we generally see much quicker propagation. Since you’re pointing your domain to a server that is routing back to your original site, the changes here should be totally invisible. However, if you see anything out of the ordinary during that time it’s best to clear your browser cache and if issues persist, contact us.
5

Mark as Complete on the Upgrade Page

Your domain should now be ready to go for your hosting upgrade! Return to the upgrade page and mark these edits as complete by clicking the blue “I did it” button for each domain you’ve edited.

Upgrade Page - I did it button

6

Sit back and relax as we upgrade your site

We’ll email you to let you know when we’re making the switch to your new server. You’ll also be able to check on the status of your upgrade via the lower portion of the upgrade page.

ENOM Pending FCP Upgrade

If you get stuck, or your changes aren’t working, we’d love to help! Message us with a screenshot of your current DNS records or provide us with your current registrar login for assistance.

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