What is your refund policy?

Updated on October 7th, 2020

Flywheel provides you with world-class managed WordPress hosting with no long-term commitments or contracts. Because of this, we only offer refunds in the following situations:

Monthly customers

Eligible for a refund within 72 hours of purchasing or renewing a monthly plan.

Annual customers

Eligible for a refund for 30 days after purchasing or renewing a yearly plan.

Outside of these windows, you can cancel your subscription at any time. Your subscription will remain active until the next billing cycle, at which point it simply will not be renewed. Your backups and content will be available through the end of the subscription. Use of a discount code or offer may affect the amount of your refund.

For more information about canceling your subscription, see How can I cancel a subscription?

If you have any questions about Flywheel’s refund policy or any other billing questions, contact Flywheel support and we can help you out!

Was this article helpful?

Getting Started

New to Flywheel? Start here, we've got all the information you'll need to get started and launch your first site!

Account Management

Learn all about managing your Flywheel user account, Teams and integrations.

Billing

Everything about billing, invoices and payments can be found here.

Features

Flywheel hosting plans include a ton of great features. Learn about how to get a free SSL certificate, set up a staging site, and more!

Platform Info

All the server and setting info you'll need to help you get the most out of your Flywheel hosting plan!

Site Management

Tips and tricks for managing your sites on Flywheel, including going live, troubleshooting issues and migrating or cloning sites.

Developer Hub

Learn how to connect, deploy, and more with SSH on Flywheel's platform.

Local

View the Local help docs

Flywheel help

Help is just a click away! Log into the Flywheel dashboard to instantly chat with an expert, open a ticket, or follow along with in-depth documentation. We happily offer support 24 hours a day, 7 days a week, 365 days a year!

Try Flywheel today

Launch your next WordPress site in minutes.

Free migrations 24/7/365 support 14‑day demo sites