All help articlesWhat is your refund policy?
Flywheel provides you with world-class managed WordPress hosting with no long-term commitments or contracts. Because of this, we only offer refunds in the following situations:
| Monthly customers | Eligible for a refund within 72 hours of purchasing or renewing a monthly plan. |
| Annual customers | Eligible for a refund for 30 days after purchasing or renewing a yearly plan. |
Outside of these windows, you can cancel your subscription at any time. Your subscription will remain active until the next billing cycle, at which point it simply will not be renewed. Your backups and content will be available through the end of the subscription. Use of a discount code or offer may affect the amount of your refund.
For more information about canceling your subscription, see How can I cancel a subscription?
If you have any questions about Flywheel’s refund policy or any other billing questions, contact Flywheel support and we can help you out!
Getting Started
New to Flywheel? Start here, we've got all the information you'll need to get started and launch your first site!
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Migrating your sites using the Flywheel Migrations plugin
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How do I go live on Flywheel?
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What is a Demo Site?
Account Management
Learn all about managing your Flywheel user account, Teams and integrations.
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Your role as a collaborator
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How do I transfer sites to/from an Organization?
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What is a collaborator in Flywheel?
Features
Flywheel hosting plans include a ton of great features. Learn about how to get a free SSL certificate, set up a staging site, and more!
View allPlatform Info
All the server and setting info you'll need to help you get the most out of your Flywheel hosting plan!
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Can I get access to my database?
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What plugins are not recommended?
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How do I access my site via SFTP?
Site Management
Tips and tricks for managing your sites on Flywheel, including going live, troubleshooting issues and migrating or cloning sites.
View allLocal
View the Local help docs
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We can help! Check out our Brand Resources page for links to all of our brand assets.
Brand Resources