Before upgrading your site to the Flywheel Cloud platform, any wildcard domains should be removed from the Domains card on the site’s dashboard. This will help to avoid conflicts during the upgrade process.
If Flywheel detects a wildcard domain is listed for a particular site, it will pause the upgrade process and a notification will display in Communication Center.
You can see which site is being paused by visiting the Cloud Platform upgrade page. Removing the wildcard domain for the site will unpause the upgrade.
Once the upgrade is complete, the wildcard domain can be re-added (if necessary).
Wildcard domains are formatted with an asterisk as the leftmost part of a domain name, for example
The wildcard domain applies to all subdomains following this URL convention (e.g.
store.southpawscissors.xyz), allowing your Flywheel site to connect to any subdomain or wildcard DNS record pointed to the site’s IP.
While there are benefits to using wildcard domains, the best practice on Flywheel is to add each required subdomain manually.
After removing the wildcard domain, you can optionally add the specific subdomain(s) for your site. If you complete this step, you likely won’t need to have wildcard domain re-added post-upgrade.
Subdomains are formatted like this:
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