Business
Creating layers of customer support
Shrek taught us that ogres are like onions, but what he forgot to mention is that your customer support strategy is also a lot like… Read More
4 Articles Tagged Client management
Business
5 tips to help your clients (and you) have an awesome project
You and I both know a simple truth—the success of a project depends heavily on the client. Problematic projects often result not from personality clashes,… Read More
Business
The key to making picky clients happy
Nothing can take the wind out of your sails faster than working with a picky client. Defeating, confusing, surprising (and not always in the best… Read More
Business
Why properly setting expectations is crucial in any business relationship
At some point in their careers, most creative professionals have to relay bad news or project updates to their team, boss, or clients. Many people… Read More