Menu

Communication Center: Overview

Updated on October 31st, 2022

The Flywheel dashboard features hosting-related notifications via Communication Center, presenting proactive alerts to help you manage your sites more efficiently.

In this article, we’ll explore how to access Communication Center, highlight a few of the notifications it offers, and go over how to customize your communication preferences.



Accessing Communication Center

To access Communication Center, click on the bell icon in the main menu.

A sidebar will expand with the most recent notifications displayed. Most notifications include a button that will redirect you to the relevant dashboard area if action should be taken.


Notification Categories

Notifications are organized into three categories and can be toggled on and off via the Notification Settings tab.

? Support ticket alerts

Receive notifications when your support ticket receives a response.

? Billing alerts

Receive notifications when your payment is processed, your invoice is past due, your credit card is about to expire, and more.

? Site activity alerts

Receive a notification when your SSL is about to expire, Development Mode is enabled for more than 24 hours, your Staging site is ready, and more.


Notification Settings

Clicking the gear icon in the Notifications pane will take you to the Notification Settings page where you can customize your communication preferences.

Check or uncheck a box to toggle that notification type on or off. Then click Save Preferences to apply.


Notification Archive

To access prior notifications, click the gear icon in the Notifications pane, then click Archive in the menu. From here, you can view your entire Communication Center history, filter by read status, or search for a specific notification.


Need help?

If you have any questions our Happiness Engineers are here to help!

Was this article helpful?

Getting Started

New to Flywheel? Start here, we've got all the information you'll need to get started and launch your first site!

View all

Account Management

Learn all about managing your Flywheel user account, Teams and integrations.

View all

Billing

Everything about billing, invoices and payments can be found here.

View all

Features

Flywheel hosting plans include a ton of great features. Learn about how to get a free SSL certificate, set up a staging site, and more!

View all

Platform Info

All the server and setting info you'll need to help you get the most out of your Flywheel hosting plan!

View all

Site Management

Tips and tricks for managing your sites on Flywheel, including going live, troubleshooting issues and migrating or cloning sites.

View all

Developer Hub

Learn how to connect, deploy, and more with SSH on Flywheel's platform.

View all

Growth Suite

Learn more about Growth Suite, our all-in-one solution for freelancers and agencies to grow more quickly and predictably.

View all

Managed Plugin Updates

Learn more about Managed Plugin Updates, and how you can keep your sites up to date, and extra safe.

View all

 

Flywheel help

Help is just a click away! Log into Flywheel dashboard to instantly chat with an expert, respond to a ticket, or follow along with in-depth documentation. We happily offer support 24 hours a day, 7 days a week, 365 days a year!

Log in

Try Flywheel today

Launch your next WordPress site in minutes.

 Free migrations  24/7/365 support  14 day demo sites