Growth Suite: What are Services and Service Tiers?

If you have Growth Suite, you have most likely noticed the need to create Services. This is because we encourage you to have set services, pricing, and descriptions as that is the secret to predictable recurring revenue.

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What is a Service?

A service is any work you offer to your clients. e.g. web design, hosting, or content management.

In this example, we will set up Hosting as our first Service (as we hope you all are reselling Flywheel’s hosting!)

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What is a Service Tier?

A service tier is the price point you set for the service. Creating services with tiers helps you organize and maximize your offerings while maintaining consistent pricing.

Let’s create a Basic tier for our Hosting service:

And then a Premium tier for our Hosting service:

Think of Services as the folder, and Tiers as the files within the folder. It is a way to create hierarchy within your offerings to ensure you have service levels and price points that cater to the varying needs of your clients.

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What if I want to bill my client for a one-time charge?

We do understand that it’s not always possible to use a templated Service, which is why we also provide the ability to add custom line items to your invoices. Check out this help article for more info:

• Growth Suite: How do I add a custom line item to a client subscription?