Scale your agency & find long-term success with our Agency Partners Program!

Learn more
Menu 

Flywheel and GDPR

Updated on May 1st, 2020

The GDPR is a European Union (EU) privacy law that will set a new standard for how companies use and protect the data of EU citizens. It regulates how any organization that is subject to the Regulation treats or uses the personal data of people located in the EU. Personal data is any piece of data that, used alone or with other data, could identify a person. If you collect, change, transmit, erase, or otherwise use or store the personal data of EU citizens, you’ll need to comply with the GDPR. These changes went into effect on May 25, 2018.

We’ve updated our policies for the General Data Protection Regulation (GDPR). After hanging out with our lawyers for a while, we are happy to roll out these updates to make it easy for everyone to see what kind of info we collect, why we collect it, and how we plan to use it to provide value and a great experience for you and your clients. Our goal isn’t simply to check the box on GDPR, however; we see this as a real chance to be more forward-thinking about data privacy and set the standard for the future of our industry.

You can find the new & updated policies here: https://getflywheel.com/legal

We’ve also made the following updates:

  • Enhanced email settings: We updated our email settings so you can select the specific types of messages you want to receive. You will always be able to update these at anytime via the link at the bottom of every email we send.
  • Experts in data protection: Flywheel’s staff includes security and privacy experts who work tirelessly to develop new review processes, build secure infrastructure, and implement our security and privacy policies.
  • Processes for GDPR requests: We set up our internal infrastructure to ensure all GDPR-related data requests can be responded to and handled appropriately.
  • Updated Data Protection Addendum: We updated our GDPR-compliant Data Protection Addendum (“DPA”), and made it available for you to sign here.
  • Agreements with third-party vendors: As always, Flywheel will never sell, rent, or lease your information (name, address, email, etc.) to any third party. Any vendor we use to provide services will also be held accountable to GDPR.

These changes are to help you better understand and control your privacy choices with Flywheel. Please note that your future use of Flywheel’s products, services, and sites is subject to these updated policies and terms.

Please direct any questions or GDPR requests to [email protected]

 

Was this article helpful?

Getting Started

New to Flywheel? Start here, we've got all the information you'll need to get started and launch your first site!

View all

Account Management

Learn all about managing your Flywheel user account, Teams and integrations.

View all

Billing

Everything about billing, invoices and payments can be found here.

View all

Features

Flywheel hosting plans include a ton of great features. Learn about how to get a free SSL certificate, set up a staging site, and more!

View all

Platform Info

All the server and setting info you'll need to help you get the most out of your Flywheel hosting plan!

View all

Site Management

Tips and tricks for managing your sites on Flywheel, including going live, troubleshooting issues and migrating or cloning sites.

View all

Flywheel help

Help is just a click away! Log into the Flywheel dashboard to instantly chat with an expert, open a ticket, or follow along with in-depth documentation. We happily offer support 24 hours a day, 7 days a week, 365 days a year!

Log in

Try Flywheel today

Launch your next WordPress site in minutes.

 Free migrations  24/7/365 support  14‑day demo sites