Menu

How to point your domain to Flywheel from Squarespace

Note

This article is for customers who have purchased domains that are managed by Squarespace. We have a general help tutorial as well as instructions for other domain providers here.

Flywheel provides each site with an IP address to which domains can be pointed. This is useful if you own, for example, mystunningwebsite.com and would like it to resolve to a Flywheel site.

If you’re brand new to the world of domain names, some of the terminologies may seem a little confusing. Feel free to reference our Glossary of DNS terms if you ever feel stuck.


Table of Contents

1. Add the domain to your Flywheel site and note the IP address
2. Log in to Squarespace
3. Configure the A record
4. Configure CNAME record for www
5. Double-check your work
Note: DNS propagation times


Add the domain to your Flywheel site and note the IP address

  1. From the site’s Overview tab, click the (+) icon in the Domains list to add the domain you’d like to point to Flywheel.
  2. Fill out the domain information:

    • Enter the URL in the Domain field
    • Check the box to set the domain to Primary (if this will be your site’s main URL)
    • By default, the www version of the domain will be added (uncheck the box to skip this step)
    • Select Yes for “Have you purchased this domain?”
    • Click Next

    Note

    In the background, our system will automatically update all appropriate URL references in the database to this new primary domain.
  3. Click the site’s IP address to copy it to your clipboard for use in Squarespace’s DNS editor (instructions below). Clicking Back to site will take you back to the site’s Overview tab.

Log in to Squarespace

  1. In the Home menu, click Settings, then click Domains.
  2. Under Squarespace domains, click the domain name.
  3. Click DNS Settings.

Configure the A record

You may see several types of DNS records already configured, especially if your domain was pointed to a different host previously. For now, we’re just going to be concerned with the A record, since it’s the record responsible for pointing your domain to your site on Flywheel.

Note

Be careful about modifying or deleting any other records – especially MX records, which are responsible for email. Also, it never hurts to take a screenshot before you start making changes.
  1. In the Website Defaults section, hover over the records, then click the trash can to delete your default records. Your domain can’t point to another site when these defaults are in place. You can always add them again if you need them later.
  2. Scroll down to Custom Records.
  3. From the Record drop-down menu, select A.
  4. In the Host field, enter @.
  5. In the Data field, enter the IP address you copied earlier.
  6. Click Add, then click Save at the top of the page to complete the process.

Note

Unless you have a subdomain setup, for example, shop.mystunningwebsite.com, you should only need one A record value. At the very least, make sure that you have one A record with @ set as the host which is pointing to your Flywheel IP address.

For more information, visit Squarespace’s help article on A records.


Configure CNAME record for www

If you added the www version of your domain earlier, you’ll want to set up a CNAME record as well. A CNAME (aka canonical name) points a subdomain to another domain name.

For example, with a CNAME in place, visitors entering www.mystunningwebsite.com in their browser will be redirected to mystunningwebsite.com. Without a CNAME record, visitors will instead reach an error page.

  1. In the Website Defaults section, hover over the records, then click the trash can to delete your default records. Your domain can’t point to another site when these defaults are in place. You can always add them again if you need them later.
  2. Scroll down to Custom Records.
  3. From the Record drop-down menu, select CNAME.
  4. In the Host field, enter www.
  5. In the Data field, enter the site’s primary domain.
  6. Click Add, then click Save at the top of the page to complete the process.

Note

For more information, visit Squarespace’s help article on CNAME records.

Double-check your work

  1. Check the DNS records on the Squarespace dashboard to make sure the changes were applied.
  2. After propagation, you can also verify your domain is successfully pointed to Flywheel by clicking the Check DNS button.
  3. Once your site is pointed to Flywheel, the status will switch to ✅ Pointed and the domain registrar will be displayed as well.

Note

DNS propagation times: DNS by nature can take 24-48 hours to fully propagate across the entire internet, though you will generally see much quicker propagation.

Note

Custom name servers: If you’ve made changes to your DNS records but nothing seems to be happening, your domain may be using custom nameservers instead of Squarespace’s defaults. This means that Squarespace’s DNS settings will not have any effect. In this case, you will need to adjust your DNS settings at the name server’s admin panel instead. This situation is most likely when a proxy like Cloudflare or Sucuri is being used. You can confirm the name servers in use by following Squarespace’s help article.


Still need help?

If you get stuck, or have any questions along the way, we’d love to help! Reach out to our support team with a screenshot of your current DNS records or provide us with your current registrar login for assistance.

Was this article helpful?

Getting Started

New to Flywheel? Start here, we've got all the information you'll need to get started and launch your first site!

View all

Account Management

Learn all about managing your Flywheel user account, Teams and integrations.

View all

Billing

Everything about billing, invoices and payments can be found here.

View all

Features

Flywheel hosting plans include a ton of great features. Learn about how to get a free SSL certificate, set up a staging site, and more!

View all

Platform Info

All the server and setting info you'll need to help you get the most out of your Flywheel hosting plan!

View all

Site Management

Tips and tricks for managing your sites on Flywheel, including going live, troubleshooting issues and migrating or cloning sites.

View all

Growth Suite

Learn more about Growth Suite, our all-in-one solution for freelancers and agencies to grow more quickly and predictably.

View all

Managed Plugin Updates

Learn more about Managed Plugin Updates, and how you can keep your sites up to date, and extra safe.

View all

 

Flywheel help

Help is just a click away! Log into the Flywheel dashboard to instantly chat with an expert, open a ticket, or follow along with in-depth documentation. We happily offer support 24 hours a day, 7 days a week, 365 days a year!

Log in

Try Flywheel today

Launch your next WordPress site in minutes.

 Free migrations  24/7/365 support  14 day demo sites