Help articles General Questions
What are your support hours?
Flywheel support is available Monday – Friday, 9 a.m. – 5 p.m. CST.
To contact support, you can email [email protected] or call us at (402) 235-6105.
If you’re a current customer and are experiencing an outage, emergency support is available 24/7.
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Frequently Asked
The most commonly asked questions, and a few we just think you should know.
25 Articles
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General Questions
Questions that don't fit elsewhere, or those about Flywheel in general.
56 Articles
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Getting started
Everything you need to know to get your first Flywheel site up and running.
16 Articles
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Domain Names
Details about how to manage DNS and point your domain names at Flywheel.
12 Articles
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Billing & Accounts
Questions relating to payments, billing and managing your account on Flywheel.
13 Articles
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Blueprints
Learn everything there is to know about what Blueprints are, how to create them and how to make the best use of them.
5 Articles
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Database
How to access your WordPress database to make changes and update content.
3 Articles
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Local by Flywheel
Everything you need to know about our amazing, free local WordPress development software for Mac and PC.
5 Articles
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Organizations
Everything you need to know about managing your team with our Organizations feature.
8 Articles
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Plugins
Which plugins work best, which plugins work worst, and everything in between.
7 Articles
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Security
Details about everything Flywheel does to makes your site so secure.
13 Articles
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SFTP
Information on setting up and troubleshooting with SFTP connections and file transfers.
4 Articles
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Simple SSL
All there is to know about our free, automatically installed and activated SSL certificates.
9 Articles
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Staging
How to get the most out of Staging, which allows you to duplicate a site, make changes, and then push those changes to the live site.
7 Articles
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White Label
Everything you need to know about our Whitelabel subscriptions for branding and reselling Flywheel.
4 Articles
Here's a free ebook!
How to manage 50+ WordPress Sites
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Looking for a logo?
We can help! Check out our Brand Resources page for links to all of our brand assets.
Brand Resources