What is a collaborator?

Updated on July 14th, 2021

A collaborator in Flywheel terms is user that has access to a Flywheel site’s dashboard and is able to make non-billing changes. This allows a site’s owner to grant access to freelancers or other contractors who are working on a site.

Collaborator Access

Unlike a site’s owner, collaborators cannot manage billing, delete a site, or cancel a single site subscription. Otherwise, they have full access to the site both on their Flywheel dashboard and via SFTP.

Specifically, collaborators on a site can:

View the site on Flywheel

Collaborators see the site in their Flywheel dashboard, and can add/remove other collaborators, add domains, change settings, and anything else an owner could do (except manage billing).

Access the site via SFTP

Collaborators can log into the Flywheel SFTP server using their own username and password, and will see all of the sites they’re collaborators on.

Manage the database

As part of having access the site in Flywheel, collaborators can manage the database via the Flywheel Database Manager.

Access the WP Admin area

Sites with Seamless Login enabled will allow collaborators to access the WordPress admin area directly from the Flywheel dashboard. Site owners can opt their sites out of this feature by contacting support.

Add or remove collaborators

Collaborators can follow the steps below to add or remove additional collaborators.

Add a Collaborator

From a site’s Overview tab, click the + Add Collaborators button on the Collaborators card.

Type in their name, Flywheel username, or email address. They’ll receive an email letting them know that they’ve been invited to collaborate on that site and a confirmation once they have accepted.

Remove a Collaborator

To remove access for a Collaborator, hover over the 3-dot menu next to the user’s name and click Remove. The user will no longer have access to view or manage the site, and won’t be able to make changes via SFTP.