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Help articles General Questions

What is a collaborator in Flywheel?

A collaborator in Flywheel is someone that has access to a site with their own username and password. This is a great feature for granting access to freelancers or other contractors who are working on a site, and removes the need from sharing passwords with other people. You simply add them as a collaborator, and they log into Flywheel with their username and can see any sites they’re collaborating on.

Note

This is also the mechanism by which Flywheel enables transfer of ownership. When you transfer billing to a client, you remain active on the site as a collaborator. You still have full access, even though your client is paying the bill. For more info on transferring billing, see the help article: How do I forward payment to my client?

Collaborators have full access to the site in Flywheel and via SFTP, and can do everything an owner can do except manage billing. Specifically, collaborators on a site can:

View the site in Flywheel Collaborators see the site in their Flywheel dashboard, and can add/remove other collaborators, add domains, change settings, and anything else an owner could do (except manage billing)
Access the site via SFTP Collaborators can log into the Flywheel SFTP server using their own username and password, and will see all of the sites they’re collaborators on
Manage the Database As part of having access the site in Flywheel, collaborators can manage the database via the Flywheel Database Manager

Collaborators cannot manage the billing of the site, and cannot delete or cancel a site.

Adding and removing collaborators

Collaborators can be easily added and removed when viewing a site in Flywheel. To do so, simply click the “+” button next to “Collaborators,” or the “Add collaborators” button beneath the collaborator list:

This will bring up a dialog window where you can add and remove collaborators:

To invite someone to collaborate, simply type in their name, Flywheel username, or email address. They will receive an email letting them know that they’ve been invited to collaborate on that site. Once they accept, the site will show up on their dashboard in Flywheel, and will also show up when they log into the SFTP server.

To remove access for a collaborator, simply click “Remove.” The user will no longer have access to view or manage the site, and won’t be able to make changes in the SFTP server.

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