Scale your agency & find long-term success with our Agency Partners Program!

Learn more
Menu

How do I set up my DNS?

Updated on August 12th, 2020

To get started, navigate to the website of the Domain Name System – or DNS – service associated with your domain.

The DNS editor is like a spreadsheet which tells incoming visitors where to go for things like web traffic and email.

So in cases like this where you have a new site on a new Flywheel server, we need to tell this system to start pointing your domain in a new direction.

Note

For most Flywheel customers, your DNS will be managed by your domain registrar – the place where you purchased the domain. For a small portion of our customers who edited nameserver records for their domain in the past, DNS may actually be managed elsewhere. For more information about nameservers and Flywheel, see the help article: What are Flywheel’s name servers?

To set your DNS to point to Flywheel, we recommend the following settings for domains where both the root domain (example.com) and the www version of that domain are going to point at the same site on Flywheel.

DomainDNS Record TypeValue
example.comA recordYour Flywheel site IP address
www.example.comCNAME recordexample.com

Note

Some registrars may use placeholder symbols to represent parts of DNS. Here is a quick cheat-sheet of these symbols and what they mean in some DNS editors:

@This represents the root version of your domain. In our example above, @ would be a placeholder for example.com without any subdomain or www before it.

*This is a wildcard record. It means that it doesn’t matter what subdomain you type into your browser(www.example.com, shop.example.com, dolphins.example.com). All are going to be directed by this * value.

star record meaning

Additionally, some registrars do not require you to type in the entire domain for every field. For most, simply typing in www in the name field will mean you are creating a subdomain that is actually www.example.com.

You can alternatively create the www.example.com domain as an A record pointed at your Flywheel site IP address. Creating the CNAME simply makes it easier to change, as there should only be one A record value to change and the CNAME will follow along.

Warning

It is critical that you do not change other values within your DNS settings. Doing so can break things with your setup, most notably email.

If you’d like to make sure you’ve got everything set up correctly, you can use our Flywheel DNS Health Checker! DNS propagation can take some time, depending on your TTL settings inside DNS, so if you aren’t seeing any change right away, don’t panic; it may take several minutes. But our DNS Health Checker will help you identify if your domain’s DNS settings are properly configured to point to your site on Flywheel, and that you’ve got everything ready to go on our end, too!

Note

It is important that you tell your site what its new domain is going to be via the Flywheel app. This allows our servers to recognize incoming traffic from your domain and direct it to the correct site. Here are our instructions on how to take a site live on Flywheel.

DNS can be confusing, and nobody wants to break their site. If you have questions about DNS, Flywheel support is more than happy to help. Our experts will walk you through it, and help to make sense of the confusing world that is DNS. Just grab a screenshot of your current settings and shoot us a message.

Was this article helpful?

Getting Started

New to Flywheel? Start here, we've got all the information you'll need to get started and launch your first site!

View all

Account Management

Learn all about managing your Flywheel user account, Teams and integrations.

View all

Billing

Everything about billing, invoices and payments can be found here.

View all

Features

Flywheel hosting plans include a ton of great features. Learn about how to get a free SSL certificate, set up a staging site, and more!

View all

Platform Info

All the server and setting info you'll need to help you get the most out of your Flywheel hosting plan!

View all

Site Management

Tips and tricks for managing your sites on Flywheel, including going live, troubleshooting issues and migrating or cloning sites.

View all

Flywheel help

Help is just a click away! Log into the Flywheel dashboard to instantly chat with an expert, open a ticket, or follow along with in-depth documentation. We happily offer support 24 hours a day, 7 days a week, 365 days a year!

Log in

Try Flywheel today

Launch your next WordPress site in minutes.

 Free migrations  24/7/365 support  14‑day demo sites