Help articles Simple SSL

How do I switch from using my own SSL certificate to using Simple SSL?

Note

Let’s Encrypt™ certificates are domain validated. Higher validation like OV and EV, wildcard, and multi-domain SSL certificates are not currently available with Simple SSL. Simple SSL is also not compatible with WordPress multisite, so bringing your own certificate is still required in these cases.

If you have a third-party SSL certificate installed on Flywheel and would like to switch to using our new free Simple SSL through Let’s Encrypt™, just follow these steps!

1

Disable Force HTTPS (if active)

Make sure that Force HTTPS is toggled “off” in the Advanced tab of the site’s Flywheel Dashboard. In addition, if there are any plugins or settings on your site currently forcing HTTPS connections, it’s important to disable those.

Warning

It is extremely important that Force HTTPS is disabled before attempting to add Simple SSL! If your site is still trying to force HTTPS while you’re trying to switch to Simple SSL, validation will fail and the site won’t be able to load.
2

Disable SSL (if active), then Remove SSL Support

Head to the Add-ons tab of the site’s Flywheel dashboard. Hover over gear icon in the upper right of the SSL support box, and click the “Disable SSL” button. This will disable the currently installed SSL certificate so that it can be removed. (Note: SSL may already be disabled, particularly if the existing certificate is expired. If that’s the case, continue.)

Once SSL is disabled and inactive, hover over the same gear icon in the upper right of the SSL support box, and click the “Remove SSL Support” button.

Click Remove SSL Support in the SSL Support box to remove the current SSL certificate

 

3

Add Simple SSL

Still in the Add-ons tab of the site’s Flywheel dashboard, click the “Add SSL Support” button.

Click the "Add SSL Support" button in the SSL Support area of the Advanced tab in the Flywheel dashboard

4

Choose Simple SSL certificate

Make sure “Simple SSL certificate” is checked as shown below, and then click the “Configure SSL” button.

Make sure Simple SSL Certificate is checked, then click Configure SSL

5

Enter your information

We’ll ask you for some basic information about your site and domain, which we need to generate a CSR for your cert. Just fill out the required fields, then choose which domain you’d like to use.

Fill out the location, organization and domain information for your site

5

Choose your primary domain

This is where you’ll choose which of your site’s domains you’d like to enable Simple SSL on.

We strongly recommend you select your site’s primary domain. This will help avoid any potential issues and make the verification process easier.

But you can select any domain that you already have in the site’s domains list, or you can get Simple SSL for a new domain that you haven’t added to the site yet:

Select whether you'd like to apply Simple SSL to an existing domain on the site, or a new one.

Just bear in mind that your certificate will only work on the domain you select here. Once you’ve selected (or added) the domain for the cert, click “Submit.”

Note

Even when everything is configured properly, Simple SSL installation can take a few minutes. We recommend avoiding retrying or making any changes during this time, otherwise the process may be delayed.
6

Validate your domain if needed; otherwise, sit tight!

This step will likely be unneeded if you already had an SSL certificate installed, since that probably means your domain was already pointed to your Flywheel site.

If that’s the case and your site is already live, then validation should just take a few minutes. You can occasionally refresh your browser in the Add-ons tab of the Flywheel dashboard, and eventually you should see a successfully installed Simple SSL cert:

SSL Support status will show as Active once Simple SSL is installed and verified

Otherwise, you’ll need to complete validation, and you’ll be directed to a validation screen. For more details, please see How do I validate my domain for Simple SSL?

That’s it! As always, if you have any questions or if you could use any help along the way, don’t hesitate to reach out to Flywheel support or send an email to [email protected].


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