Help articles Simple SSL

How do I validate my domain for Simple SSL?

If you enable the Simple SSL add-on for a domain that is not currently pointed to Flywheel (for example, if you enable Simple SSL before your Flywheel site goes live), you’ll first need to validate your site.

Point your domain to Flywheel in order to validate for Simple SSL

To validate, you’ll first need to point your domain to the Flywheel site’s IP address to take the Flywheel site live. Your site’s IP address can be found in the main Overview tab of the site’s Flywheel dashboard, right under the domains list.

(For more info on the details of how to configure your domain’s DNS settings and go live, see our help docs How do I go live on Flywheel? and How do I set up my DNS?)

Note

In some cases DNS propagation can take up to 48 hours, so this can delay the Simple SSL validation process.

Note

You must have both the www and non-www version of your domain pointed to your Flywheel site for this method. Otherwise, validation will fail. 

Helpful tip: you can track DNS changes using our DNS Health Checker tool!

Once your domain is pointed to Flywheel and propagated, you can retry validation from the Add-ons tab. Validation may take some time, and Let’s Encrypt™ only allows a certain number of attempts in a certain timespan. So we recommend you do not attempt validation again unless 10–15 minutes have passed and your dashboard still doesn’t show that Simple SSL is active when you refresh the browser window.

Note

If the site’s Privacy Mode setting is on, it will block validation, and you’ll see a “Please remove password protection” message in your dashboard when attempting to validate. Be sure that Privacy Mode is toggled “off” before attempting validation:

Disable the Flywheel temporary password before attempting to validate

Once these steps are complete and your site has been validated, the Simple SSL certificate will be installed on your site’s Flywheel server and you’ll be up and running:

Your site will be able to serve pages and assets over HTTPS, and you can even force HTTPS site-wide by toggling the new “Force HTTPS” button in the Advanced tab of the site’s Flywheel Dashboard if you like.

If you have any questions about Simple SSL, or if you run into any issues during the installation process, please let us know at [email protected]. We’ll be happy to help out!


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