Your SFTP username and password with Flywheel is the same as the one that you use to log into Flywheel (here). If you ever forget these, you can view your username and change your password on your profile page in Flywheel, where you should see a box like this in the lower-right:
Or if you’re completely locked out, you can reset your password. All you need to know is your username or email address and we’ll send you a link to reset your Flywheel password.
Sometimes people have trouble logging in not because their password is incorrect, but because they’re not using the correct SFTP settings. Check out the How do I access my site via SFTP? help article for more information on correctly configuring your SFTP client.
If you’re still having issues, you can always contact Flywheel support and we’d be happy to help you reset your password or configure your SFTP client for access.
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