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Pointing domains to Flywheel from MediaTemple

Updated on May 1st, 2020

Flywheel provides each site with an IP address which can be used to point a domain to. This is useful if you own, say, example.com, and would like it to resolve to a Flywheel site.

1

Add the domain to your Flywheel site and note the IP address

Under the Domains panel in the Flywheel site overview, add the domain you’d like to point to Flywheel.

Note

Take note of the IP address that Flywheel provides you. In this example, it is 162.243.2.131.
2

Access Media Temple's Zone editor for the domain you'd like to point to Flywheel

Once logged into the MediaTemple Account Center, select the Admin panel for the domain you’d like to point to a Flywheel site.

mt_domains

Now select the Edit DNS Zone file button.

mt_domain_tools

Note

There’s a good chance you’ll see several records in here, especially if your domain has been pointed at a different service. For now, we’re just going to be concerned with the A Name record described below.
3

Add A Name and CNAME records to the Zone file

If you haven’t previously associated this domain with hosting, your zone file will be blank, and will look like this:

mt_blank_zone copy

Add two new records to the domain using the Add a record button. You will need one A Name and one CNAME record. Enter the IP address that Flywheel provides you in the right hand field of the A Name record and the left hand field blank. For the CNAME record, enter ‘www’ in the left hand field, and your domain followed by a period/full stop in the right hand field.

mt_final_zone

Note

If your DNS records are not blank as discussed above, just update the A Name and CNAME records with www.yourdomain.tld or yourdomain.tld. If you have an email system in place on the domain you’re using, be careful not to change any records (CNAME, A, or MX) related to that email system. Doing so could result in a loss of email.
4

Verify that the record is in place and save changes


Check to make sure the record change has been updated and points to your site’s Flywheel IP address and save the new changes.

Warning

DNS by nature can take 24-48 hours to fully propagate, though we generally see much quicker propagation. If you see anything out of the ordinary during that time it’s best to clear your browser cache and cookies, and restart your computer to clear your operating system DNS cache.

Your domain should now be pointing to your Flywheel site.
If you get stuck, or your changes aren’t working, we’d love to help! Submit a ticket in the Flywheel app and attach a screenshot of your current DNS records or your current registrar login  for assistance.

Note

For further reference, see our DNS setup guide here.

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