How do I switch my payment method?

Updated on August 25th, 2020

If you need to switch your payment information with a payment method that you already have added to Flywheel, this is the guide for you.

Note

If you need help adding a new payment method to your Flywheel account, a more detailed walkthrough is located at Updating Billing Information

Once logged into the Flywheel app, navigate to the billing page from your user dropdown in the top right corner.

Note

If you have any subscriptions that are owned by an organization, you can use the context switcher in the top right corner to toggle between your personal account and organization.

Next, you will want to click on “Plan Details” for the subscription for which you are wanting to switch payment method.

This will bring you to the plan’s ‘Billing history’ and in the right-hand corner of this section, you’ll find a gear icon. Hover over the gear and select ‘Update Payment Method’ from the drop-down.

At this point, you will see the option to “Switch payment method on subscriptions.”

Simply select the payment method that you would like to switch billing to and click “Switch Payment Method.”

Note

If you have any past-due balance for your site—in the event we were unable to charge your previous payment method, for example—switching to a new payment method will cause the new payment method to be immediately charged the amount required to bring payments up-to-date. We’ll only charge the amount originally owed, though; we don’t charge late fees on stock subscriptions.

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