Maybe you’ve just finished migrating your site to Flywheel, or you’ve added a new plugin or theme – and all of the sudden you’re met with a scary error message like this when you try to view the home page or log into the WordPress admin area:
Never fear! In this help article we’ll walk you through a couple of different ways to track down the source of the error and get your site back up and running.
WordPress 5.2 introduced PHP error protection which makes resolving these kinds of problems a bit easier than before.
Troubleshooting fatal errors through email is slightly less cumbersome, however there are still ways to fix your site.
If your site or WordPress dashboard goes down immediately after activating a plugin or theme, that’s usually going to be the source of the issue. Sometimes the site will display a fatal error when nothing has changed recently, and it can be difficult to determine which plugin or theme is to blame.
This is where
WP_DEBUG can come in handy.
revsliderdirectory and rename it, for example
revslider_bk. (In this case “_bk” means “backup” but you can rename this folder to whatever you like.)
Hopefully one of these two methods is helpful in determining what’s causing a fatal error on your site. If you have any trouble reading error messages or deactivating a plugin or theme, our Happiness Engineers are here 24/7 to help.
New to Flywheel? Start here, we've got all the information you'll need to get started and launch your first site!
How to migrate your site to Flywheel using Flywheel Migrations
How do I go live on Flywheel?
What is a demo site?
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Flywheel hosting plans include a ton of great features. Learn about how to get a free SSL certificate, set up a staging site, and more!
Deploy to Flywheel via SSH and GitHub Actions
How do I get started with Staging?
Backups on Flywheel
All the server and setting info you'll need to help you get the most out of your Flywheel hosting plan!View all
Tips and tricks for managing your sites on Flywheel, including going live, troubleshooting issues and migrating or cloning sites.View all
Learn how to connect, deploy, and more with SSH on Flywheel's platform.View all
Learn more about Growth Suite, our all-in-one solution for freelancers and agencies to grow more quickly and predictably.
Getting started with Growth Suite
Growth Suite: What are invoice statuses?
Growth Suite: What do client emails look like?
Learn more about Managed Plugin Updates, and how you can keep your sites up to date, and extra safe.
Managed Plugin Updates: Database upgrades
Managed Plugin Updates: How to pause plugin updates for a site
Managed Plugin Updates: Plugin Security Alerts