Help articles General Questions

What are the limits on email that I send from my site?

Flywheel uses a third-party service called SendGrid to send emails that come from your website. The benefit of this is increased deliverability. In other words, emails sent through SendGrid have a much higher chance of being delivered and not ending up in someone’s spam folder.

Because of this, we impose monthly email limits to ensure that people aren’t sending out massive spam campaigns.

Note

As part of our relentless campaign against spam, we block the sending of email that has been passed through the PHP eval() function. That function is already strongly discouraged in official PHP documentation due to its security risks, so it’s rarely used by legitimate themes, plugins and code.

Note

We do not recommend using WordPress to send out newsletters and mass mailings. Instead, we recommend third-party services like Mailchimp or Campaign Monitor, which are available for free or low cost.

The limits on emails sent from your website vary based on subscription:

Tiny Plan 2,000/month
Personal Plan 5,000/month
Professional Plan 15,000/month
Custom Plans Built to suit

These are currently “soft” limits. We won’t stop sending emails if you hit this limit; however, your account may be rate-limited if you exceed the limit so that you can only send a certain number of emails per hour.

That said, as part of our anti-spam security measures, a highly unusual spike in emails in a short period of time may trigger a temporary shutdown on email sending from the site.

If you expect a spike in email, anticipate going over your limit, or are having trouble with site emails being sent, be sure to contact Flywheel Support as soon as possible. We’ll be happy to work with you to make sure things go smoothly.

If you do hit the limit consistently, we will reach out and recommend solutions for you – such as switching to Mailchimp or selecting a larger Flywheel plan.

As always, if you have any questions, don’t hesitate to contact Flywheel Support.


  • Organizations

    Everything you need to know about managing your team with our Organizations feature.

    8 Articles
  • Blueprints

    Learn everything there is to know about what Blueprints are, how to create them and how to make the best use of them.

    5 Articles
  • Simple SSL

    All there is to know about our free, automatically installed and activated SSL certificates.

    8 Articles
  • Staging

    How to get the most out of Staging, which allows you to duplicate a site, make changes, and then push those changes to the live site.

    6 Articles
  • Local by Flywheel

    Everything you need to know about our amazing, free local WordPress development software for Mac and PC.

    5 Articles
  • White Label

    Everything you need to know about our Whitelabel subscriptions for branding and reselling Flywheel.

    4 Articles
  • Getting started

    Everything you need to know to get your first Flywheel site up and running.

    8 Articles
  • Frequently Asked

    The most commonly asked questions, and a few we just think you should know.

    24 Articles
  • General Questions

    Questions that don't fit elsewhere, or those about Flywheel in general.

    56 Articles
  • Billing & Accounts

    Questions relating to payments, billing and managing your account on Flywheel.

    12 Articles
  • Domain Names

    Details about how to manage DNS and point your domain names at Flywheel.

    10 Articles
  • Database

    How to access your WordPress database to make changes and update content.

    3 Articles
  • Security

    Details about everything Flywheel does to makes your site so secure.

    12 Articles
  • Plugins

    Which plugins work best, which plugins work worst, and everything in between.

    7 Articles

Get in touch with us

Standard support hours are M-F 9am-5pm CDT and 24/7 emergency support.

WordPress experts

Try it yourself. It's free & takes less than 60 seconds. Sign up

× How to manage 50+ WordPress Sites

Here's a free ebook!

How to manage 50+ WordPress Sites