Managed Plugin Updates is generally able to update any plugin on your site. However, there are a few situations where MPU may be prevented from completing updates. Read below to understand common issues and how to solve them.
If requests to update your website from Managed Plugin Updates are denied by a WAF (web application firewall), you may need to modify the WAF’s allowed list to ensure Flywheel’s AI tools can access your site.
Requests will contain the header named
autoupdater and originate from one or more of the following IP addresses:
To create an IP Access Rule, follow these steps:
If you need additional help from Cloudflare you follow this link for community support!
If your site requires a login (such as internal pages like an Intranet), our software won’t be able to complete updates for your site. Our visual regression tool requires access to the front-end of the site and having a login will cause this to fail.
In these circumstances, we recommend unenrolling the site from Managed Plugin Updates in the Flywheel app.
To ensure maintenance mode can enable and disable correctly, Managed Plugin Updates should be allowed in any additional caching layers (Sucuri, WP Optimize plugin, NitroPack, Cloudflare, etc).
If your website is utilizing the NitroPack optimization plugin you will need to exclude a cookie to prevent any interruption in our update services.
Cookie name: autoupdater
Cookie value: 1
Ensure the MPU IP addresses are whitelisted in Cloudflare. Learn more from Cloudflare here.
The CleanTalk plugin can block Flywheel’s AI tools. To ensure access, please complete the following:
If you have questions on this or any of the above please contact our Support team!
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