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A guide to passwords on Flywheel

Managing passwords can be a little daunting, particularly for new Flywheel users. Having multiple passwords may seem unintuitive, but this guide will hopefully help clear up some of the confusion and help you manage your passwords more efficiently and effectively.

By default, you’ll have three different passwords to manage (although one is just for Privacy Mode, and you can view it or disable it any time):

1

Your Flywheel user password

Used to log in at app.getflywheel.com/login

Flywheel login screen

This is the login for your Flywheel user, and no matter how many sites you own, manage, or collaborate on, you should only have one that you use to manage all of your sites.

You can use either your username or email address (the one associated with your Flywheel user in your profile) to log in.

If you need to reset this password, click the “Forget your password?” link on the login page. This will enable you to receive an email with a link to reset your password. Just be sure the email address you entered is the same one you have on file in your Flywheel user’s profile, and make sure to check your spam filters carefully, as password reset emails may get caught in there by mistake.

2

The Privacy Mode Password

Found in the site’s Flywheel dashboard.

Flywheel temporary site password

When you have a demo site, this temporary Privacy Mode password blocks the site and protects your content from being seen by visitors or crawled by search engines before you’re ready. This is important, as you don’t want your visitors seeing something you’re still working on, and you don’t want to take a hit to your SEO score over duplicated or inaccurate content.

If you see a pop-up over a white screen when you try to access your Flywheel site, this is the username and password you’re looking for.

By default, Privacy Mode is enabled on all individual Flywheel sites. The username defaults to “Flywheel”, and the password defaults to a fun, random two-word combination—but you can change both to something more memorable or personal if you like.

You can also disable Privacy Mode as soon as the site’s subscription is paid, and you’ll want to be sure to do this when you go live so that visitors can see your site.

(Note: You may need to disable Privacy Mode before some plugins, themes, and external services, such as speed tests, can communicate with the site properly.)

3

Your WordPress password

Used to log in at [your site’s URL]/wp-admin*


*Some security plugins may change this link address

WordPress login screen

This is the actual login for your site itself; it’s where you can enter your credentials to access the WordPress admin area, and make edits to pages, posts, plugins, themes, etc. If you created your site on Flywheel, this is where you’ll enter the credentials you chose when the site was first spun up.

If you’re having trouble logging into WordPress, try the “Lost your password?” link to have a reset sent to your email. Just click that link, and fill out the form on the next screen:

WordPress password reset form

Once that’s done and you’ve gotten a confirmation message, check your email for the password reset link. (Bear in mind it may take a moment, and always be sure to check all spam filters!)

When you click the password reset link, you’ll see a screen like this:

WordPress password reset screen

The form will come pre-filled with a suggested strong password. You can leave it as-is or change it, but as soon as you click the Reset Password button on this form, what’s in the New Password box will become your new WordPress password. You’ll then be returned to the login screen and prompted to enter your new login credentials.

Remember that a strong password is the absolute most vital part of WordPress security. If it’s something simple, predictable, or that a person who knows you well might be able to guess, odds are it should be stronger.

If you have any questions or issues with passwords, just let us know and we’ll be happy to help!


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