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A guide to usernames and passwords on Flywheel

Updated on June 3rd, 2020

Managing passwords can be a little daunting, particularly for new Flywheel users. Having multiple passwords may seem unintuitive, but this guide will hopefully help clear up some of the confusion and help you manage your passwords more efficiently and effectively.

By default, you’ll have three different passwords to manage (although one is just for Privacy Mode, and you can view it or disable it any time):

Your Flywheel user password
The Privacy Mode Password
Your WordPress password


Your Flywheel user password

Used to log in at app.getflywheel.com/login

Flywheel login screen

This is the login for your Flywheel user, and no matter how many sites you own, manage, or collaborate on, you should only have one that you use to manage all of your sites.

You can use either your username or email address (the one associated with your Flywheel user in your profile) to log in.

If you need to reset this password, click the “Forget your password?” link on the login page. This will enable you to receive an email with a link to reset your password. Just be sure the email address you entered is the same one you have on file in your Flywheel user’s profile, and make sure to check your spam filters carefully, as password reset emails may get caught in there by mistake.


The Privacy Mode Password

Found in the site’s Flywheel dashboard.

Flywheel temporary site password
When you have a demo site, this temporary Privacy Mode password blocks the site and protects your content from being seen by visitors or crawled by search engines before you’re ready. This is important, as you don’t want your visitors seeing something you’re still working on, and you don’t want to take a hit to your SEO score over duplicated or inaccurate content.

Note

If you see a pop-up over a white screen when you try to access your Flywheel site, this is the username and password you’re looking for.

By default, Privacy Mode is enabled on all individual Flywheel sites. The username defaults to “Flywheel”, and the password defaults to a fun, random two-word combination—but you can change both to something more memorable or personal if you like.

You can also disable Privacy Mode as soon as the site’s subscription is paid, and you’ll want to be sure to do this when you go live so that visitors can see your site.

You may need to disable Privacy Mode before some plugins, themes, and external services, such as speed tests, can communicate with the site properly.


Your WordPress password

Used to log in at [your site’s URL]/wp-admin*

*Some security plugins may change this link addressWordPress login screen
This is the actual login for your site itself; it’s where you can enter your credentials to access the WordPress admin area, and make edits to pages, posts, plugins, themes, etc. If you created your site on Flywheel, this is where you’ll enter the credentials you chose when the site was first spun up.

If you’re having trouble logging into WordPress, check out our guide to resetting your WordPress password.

If you have any questions or issues with passwords, just let us know and we’ll be happy to help!

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