Help articles Frequently Asked

How can I move a single site into/out of a bulk plan?

Because sites on a bulk plan share a single IP and VPS while single sites have their own, there isn’t a one-click solution for moving a site into or out of a bulk plan. There is, however, a fairly easy workaround to accomplish the same thing: clone the site into or out of the bulk plan, then point the domain to the new clone. Here are the detailed steps:

1

Back up the site

The original site won’t be affected by the cloning process, but since the clone will be created from the newest backup, this will ensure that any recent changes to the site are included in the clone. (Obviously, you’ll want to make sure that users are not able to modify the site during this process.)

2

Clone the site

Once the new backup is complete, you’ll be ready to clone the site. You’ll find the ‘Clone site’ option under the gear icon dropdown menu in the site’s Flywheel dashboard.

clone1

3

Choose your payment method

Go with the option that applies to you:

I’m transferring a single site OUT OF my bulk plan for a client to take over billing Choose “My client will pay later” as the payment option. (Note that you must have a verified account and an available demo slot to do this.)
I’m transferring a single site INTO my bulk plan Choose “Add it to a bulk plan.” You’ll see the name(s) of your existing bulk plan(s) to choose from.
I’m transferring a site from my bulk plan to a single-site subscription, but I will still own the site Choose “I’ll pay now” and select the plan you’d like.

Choose the "My client will pay later" option to create a demo site. Select which data center you prefer from the dropdown.

4

Point DNS to the new site

This step only applies if the original site was live, but if so, you’ll need to point DNS for that site’s domain to the new clone’s IP address, rather than the original site’s IP address.

If the original site was just a demo site or was not yet live with a domain other than the Flywheel temporary domain, you can safely ignore this step.

Note

Bear in mind that DNS propagation usually goes very quickly, particularly when simply changing the IP address, but it can potentially take up to 48 hours for full DNS propagation. More on DNS setup here.
5

Cancel or delete the original site

Once the DNS is pointed (if necessary) and fully propagated, your new cloned site will be the “real” live site! All web traffic will now be routing to that new site, so the old one can simply be cancelled (if it was a paid single-site subscription) or deleted (if it was a demo site or part of a bulk plan).

We understand that this can be a fairly involved process, so if you run into trouble along the way or would like some help handling the move, just contact [email protected] and we’ll get everything sorted out!


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