Problem

In the last few months, our support team has seen a surge in slow plugin update issues for some customers on the Flywheel Cloud Platform. This could potentially lead to customers experiencing elongated development cycles, increased toil, and lost trust in the Flywheel Platform for something that should just work!

Why

The Flywheel Cloud Platform (FCP) has many advantages in terms of scalability, availability, and redundancy! This plugin update issue was, unfortunately, an unknown side effect of this new architecture. The Flywheel Platform Engineering team has been diligently spearheading efforts to mitigate the issue and solve the problem customers are seeing with very slow plugin updates.

Solution

We now have an enhancement that allows for the plugin updating process to utilize multiple threads, based on our research of the core issue. With this release, plugin updates on production sites are an average of 50% faster, and we believe it’s a huge win for our customers!

What’s Next?

We have a few ideas on how to further iterate on this enhancement, and we will continue to monitor the enhancement and plugin update performance. We encourage you to contact us if you are still experiencing any issues.